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Legal
Effective August 10, 2026
These terms govern your use of hevenlehands.com and the booking services provided by Hevenle Hands Massage, LLC ("Hevenle Hands," "we," "us"). By creating an account or booking an appointment, you agree to these terms.
A deposit equal to half of your service price is required to secure your booking. Your deposit is fully refundable if you cancel or reschedule at least 24 hours before your appointment. Cancellations made within 24 hours of the appointment are non-refundable. The remaining balance is due at your appointment, paid directly to your therapist.
You must complete a short intake form before your session and disclose any health conditions, injuries, allergies, or circumstances (including pregnancy) relevant to massage therapy. Withholding relevant health information may affect the safety of your session. Please tell your therapist about any changes to your health before each visit.
Massage therapy provided by Hevenle Hands is for relaxation and general wellness. It is not a substitute for medical diagnosis or treatment. Consult a licensed physician for medical concerns, and tell your therapist if you have a condition that may require medical clearance before receiving massage.
You're responsible for keeping your password confidential and for all activity under your account. Notify us immediately if you suspect unauthorized access to your account.
We reserve the right to decline, end, or reschedule a session at our discretion — for example, for client safety, therapist safety, illness, or inappropriate conduct.
We do not process card, Zelle, or Apple Pay payments through this website. Payment method selection during booking reflects your stated preference only; the actual transaction occurs directly between you and Hevenle Hands.
The content on this site — including text, images, and the Hevenle Hands name and logo — belongs to Hevenle Hands Massage, LLC and may not be copied or used without permission.
To the fullest extent permitted by law, Hevenle Hands is not liable for indirect, incidental, or consequential damages arising from your use of this site or our services. Nothing in these terms limits liability that cannot be limited under Arizona law.
These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.
We may update these terms from time to time. Changes will be posted on this page with a new effective date. Continued use of our services after changes means you accept the updated terms.
Questions about these terms? Reach us at CarlitaWilliams@hevenlehands.com or 928-671-1184.